Frequently Asked Questions: Here you will find a list of all the questions that we are often asked by customers. If you have further questions feel free to contact us via our contact form, by phone, or e-mail. We will come back to you as soon as possible!
Here you will find a selection of questions about the mobile alerting app.
For questions about stationary alerting via desktop / client select the first tab on the left.
The active alarm should be triggered in case of an active threat with a simple click on the screen. In contrast, the passive alarm offers the possibility to define the alarm both in time as well as to define contents for the sent message.
Yes! To make the alarm even more inconspicuous and easier for the user the active alarm can be triggered with the help of a small Bluetooth button. The Bluetooth button is paired with your mobile device. Afterwards, the active alarm can be triggered via the inconspicuous button within a range of 10 meters (distance button to smartphone). The battery of the button should be replaced once a year for safety.
Even if the Internet connection is suddenly interrupted you will continue to be secure. The Stiller Alarm App automatically detects that the Internet connection has been disconnected and instead of an alert message sends an SMS to predefined telephone numbers.
No! We guarantee the users of the Stiller Alarm App that they can not be tracked after the alarm is triggered, thus, protecting their privacy at work as well as in their free time!
Yes! The Stiller Alarm App can also be used inside a building. For example, alarms can be sent from rooms without a computer. To enable accurate in-house locating of mobile devices we recommend the use of iBeacons. With its support the Stiller Alarm App sends the exact and current coordinates of your location, regardless of whether you are in a room or a corridor.
Both the configuration and the daily administration of the Stiller Alarm App are carried out via the central, web-based administration interface. This saves you from having to install additional software. The administrative interface provides a common overview of the app as well as the stationary solution of the silent alarm.
The alarm recipient receives information about the name, telephone number, location of the alarm (including view via GoogleMaps) and the time when the alarm trigger is alerted. Furthermore, the alarm recipient has the option of confirming the alarm and additionally leaving a short message for all other recipients of the alarm group.
The alarm recipients are visually and acoustically informed of new alarms both in an active screen or locked screen. Furthermore, it is possible to connect the Stiller Alarm App with the stationary solution which means that selected users always have an up-to-date overview of the incoming mobile alarms.
The Stiller Alarm app has a weekly schedule function in which users createe/ manage work schedules (days of the week, work hours). Thus, the Stiller Alarm App alerts only employees that are currently at work and not those off work, sick or on vacation.
Regardless of whether the user’s mobile phone has been switched off or even destroyed, the Silent Alarm App is still able to send an alarm with the corresponding GPS coordinates.
The Stiller Alarm App can be used from Android Version 5.0 or iOS Version 9.3.5.
With SSL encryption, we guarantee secure transmission of all data within the Stiller Alarm App. You do not have to worry about the personal data of your employees, because even when transferring notifications they will not be passed on to third parties.
To download and install the App on your smartphone search for “Stiller Alarm” in the App Marketplace – Google Play Store for Android devices and Apple App Store for iOS devices – or simply click on the app buttons below.
Please do not hesitate to reach out.
T: +49 30 – 814526 500
vertrieb@stilleralarm.de
