If you require our support services we are happy to help. As a first step we recommend that you take a look at our short videos under VIDEO INSTRUCTIONS which will explain the initial steps of setting up our software. In the FAQ you will find frequently asked questions with the corresponding answers. Of course we are also at your disposal for your individual support questions. In order for us to help you on individual matters please complete the form under SUPPORT REQUESTS.

For support services from our support team please complete the form below. With complete information we can process your request promptly and efficiently.

If you have not yet signed a support contract you can use this form to send a request. For all questions that do not concern the support team please use our contact form. If you are interested in the Stiller Alarm trial version, please use this form.

On the “Videos” tab you will find short video tutorials that will demonstrate the use of our software and portal.

See also our FAQ section to find an answer to your question:

Support Form


Our support team supports the Stiller Alarm versions v.6.5.x and newer.

Changes and adaptations to the software only from v. 6.0 onwards.


Do you have further questions?

Please do not hesitate to reach out.

Your Sales Team

T: +49 30 – 814526 500