We are happy to help you out, if you are in need of support services. As a first step, we recommend that you take a look at our short videos under VIDEO INSTRUCTIONS, which will explain the initial steps of setting up our software. In the FAQ you will find frequently asked questions with the corresponding answers. Of course, we are also at your disposal for your individual support questions. Please fill in the form under SUPPORT-INQUIRIES.

Here you will find short video tutorials that will show you how to use our software and portal very easily. We are continuously expanding this area. Furthermore, some videos are only available to customers – feel free to contact us!

NOTE: The tutorials are currently only available in German with English subtitles. To read the subtitles please click on the subtitles icon in the bottom right corner of each video.

Please see also or FAQ section to find answers to your questions:

To receive support from our support team, please fill out the form on the tab “Support request“.

Stiller Alarm – Portal

Please turn on subtitels for English (botton right corner of each video).

Video 1: How to create a business location in the Stiller Alarm Portal

Video 2: Alarm definition in Stiller Alarm Portal

Video 3: Rooms in Stiller Alarm Portal

Video 4: Devices in Stiller Alarm Portal

Video 5: Alarm groups in Stiller Alarm Portal


Do you have further questions?

Please do not hesitate to reach out.

Your Sales Team

T: +49 (0) 30 – 814 526 500